![]() we cannot be held responsible for delays caused by Royal mail, your local postal service or by International Customs inspections. Please contact our customer service team if your item is lost after the 14 business days. This will be 14 business days from date of dispatch. We will only send replacement items once Royal mail confirms the item is lost. Royal Mail Airmail - normally 3 - 7 working days, but not guaranteed. We cannot be held responsible for delays caused by Royal mail, your local postal service or by International Customs Inspections. Please contact our customer service team through email or phone if your item is lost after the 7 - 10 business days. This will be 7 - 10 business days from date of dispatch. We will only send replacement items once Royal Mail confirms that the item is lost. Royal Mail - normally 1 - 3 working days, but not guaranteed. Please note that items purchased on weekends and Bank Holidays are dispatched the next working day. SHIPPINGĪll items are in stock and are dispatched to you within 24 hours of your payment being received. Please note that if you return products which are outside our returns policy or if you don’t have proof of purchase, we’re unable to process a full refund, so please keep your receipt or order confirmation.
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